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Freezer Making Strange Noise
Issue: The freezer is emitting unusual noises. Steps to Resolve: Check Freezer Position: Ensure the freezer is well balanced and properly positioned. Turn Off Freezer: Switch the freezer off for 30 minutes to 1 hour to allow the compressor to ...
Freezer Shutting Down Early
Issue: The freezer shuts down earlier than expected. Steps to Resolve: Check for Rain: Advise the customer to connect to the grid during rainy seasons as the battery might not charge well. Inspect Thermostat Position: If set to deep, adjust it to ...
Red Indicator Light On, Freezer Not Working
Issue: The red light is on, but the freezer is not functioning. Steps to Resolve: Check Battery Voltage: For 12V systems, 10.8V-11.5V indicates a low battery. For 24V systems, 22V-23.5V indicates a low battery. Inspect PAYGO Display Screen: If the ...
Freezer Not Working (Green and Red Light Off)
Issue: The freezer is completely non-operational, and both indicator lights (green and red) are off. Steps to Resolve: Check Battery Voltage Display: If there is no voltage displayed, the battery might be off. Turn on the battery using the red ...