Freezer Not Cooling

Freezer Not Cooling

  • Issue: The freezer is not cooling despite being operational.
  • Steps to Resolve:
    1. Check Indicator Lights:
      • Ensure the freezer is actually working.
    2. Inspect Battery Percentage:
      • Confirm if the battery is well charged.
    3. Adjust Thermostat Setting:
      • Set the thermostat control to 3.
    4. Bypass Thermostat:
      • If the freezer is still not cooling, bypass the thermostat and observe for a few hours.
      • Related Articles

      • Freezer Making Strange Noise

        Issue: The freezer is emitting unusual noises. Steps to Resolve: Check Freezer Position: Ensure the freezer is well balanced and properly positioned. Turn Off Freezer: Switch the freezer off for 30 minutes to 1 hour to allow the compressor to ...
      • Freezer Shutting Down Early

        Issue: The freezer shuts down earlier than expected. Steps to Resolve: Check for Rain: Advise the customer to connect to the grid during rainy seasons as the battery might not charge well. Inspect Thermostat Position: If set to deep, adjust it to ...
      • Red Indicator Light On, Freezer Not Working

        Issue: The red light is on, but the freezer is not functioning. Steps to Resolve: Check Battery Voltage: For 12V systems, 10.8V-11.5V indicates a low battery. For 24V systems, 22V-23.5V indicates a low battery. Inspect PAYGO Display Screen: If the ...
      • Freezer Not Working (Green and Red Light Off)

        Issue: The freezer is completely non-operational, and both indicator lights (green and red) are off. Steps to Resolve: Check Battery Voltage Display: If there is no voltage displayed, the battery might be off. Turn on the battery using the red ...