Red Indicator Light On, Freezer Not Working

Red Indicator Light On, Freezer Not Working

  • Issue: The red light is on, but the freezer is not functioning.
  • Steps to Resolve:
    1. Check Battery Voltage:
      • For 12V systems, 10.8V-11.5V indicates a low battery.
      • For 24V systems, 22V-23.5V indicates a low battery.
    2. Inspect PAYGO Display Screen:
      • If the PAYGO token is active, the PAYGO relay might be faulty.
      • If the PAYGO token has expired, the customer should renew it.
    3. Check Compressor Controller:
      • If the battery is well charged and the PAYGO token is active but the issue persists, inspect the compressor controller and replace it if necessary.